We accept all major credit, debit cards and PayPal payments. Please note any refunds will be credited to the original method of payment
Once you have placed your order with 46 Stitch you will receive a confirmation email. Your order will then be dispatched within 3-5 working days. For the time being, orders will be posted on Mondays, Wednesdays and Fridays only.
46 Stitch offers UK only, Royal Mail 1st class signed for delivery, the cost will be determined at check out depending on what is in your basket. Shipping takes 3-5 days following dispatch and a signature will be required upon receipt of your delivery. If you have not received your parcel after 5 working days then please kindly contact us at firstname.lastname@example.org and we will track your order. Please allow a slightly longer delivery at Christmas time.
Please note: Shipping charges are applied during the checkout stage of your online order. Please note that from April 2022, there has been a slight increase to Royal Mail's postage costs and i have adjusted my shipping in line with this.
At present, 46 Stitch does not yet provide overseas shipping as a delivery option. I have, however, had customers successfully use www.shippn.com or www.addresspal.anpost.ie who both arrange delivery anywhere in the world - why not give it a go!
Each order is lovingly wrapped by hand at 46 Stitch HQ using recyclable tissue paper and envelopes
We really hope you are 100% satisfied with your order from 46 Stitch, however we understand that sometimes you may wish to return an item
All purchases are eligible for a full refund (excluding original postage cost) if returned within 7 days of receipt of delivery. The return postage cost is the responsibility of the customer. Please ensure to include your name and order number in the returned package
Please email info@46stitch to request a return, quoting your original order number and reason for the return
The return address will be emailed to you. Please then pack and return your item in its original, unused condition to the address provided
When posting your item back, we recommend you obtain proof of postage of your return. We cannot be held responsible for items lost or damaged in transit. The direct cost of returning the goods is the customer's responsibility unless otherwise agreed in advance
Refunds will be processed when the request to return is made within 7 days of receipt of delivery. Unfortunately, refunds will not be issued on items where the request to return is made after 7 days of receipt of delivery
Upon receiving your returned item safely we will process your refund, excluding the original delivery cost
Each and every order is thoroughly checked at 46 Stitch HQ before it is packed and shipped to you. We take pride in ensuring your purchase reaches you in perfect condition, but on rare occasions items may become damaged in transit. If this occurs, please contact us immediately at email@example.com so we can help rectify the situation
Should you have any further questions regarding our returns policy, or to obtain the return shipping address, please email firstname.lastname@example.org